Kroo is aware of a technical issue that may prevent some customers using Android devices from creating new in-app chats or accessing existing conversations.
If you receive an error message or experience difficulty using these features or any others in the app, please visit the Google Play Store and download the latest version of the Kroo Bank app. This should resolve the issue.
If you continue to experience difficulties after updating the app, please email help@kroo.com rather than using the in-app chat.
Thank you,
Kroo Bank
Investigating
Kroo is aware of a technical issue that may prevent some customers using Android devices from creating new in-app chats or accessing existing conversations.
If you receive an error message or experience difficulty using these features or any others in the app, please visit the Google Play Store and download the latest version of the Kroo Bank app. This should resolve the issue.
If you continue to experience difficulties after updating the app, please email help@kroo.com rather than using the in-app chat.
Thank you,
Kroo Bank
Investigating
Kroo is aware of a technical issue that may stop some customers on Android platforms from creating new in-app chats, and accessing existing chats.
If you receive an error message or experience difficulty completing these actions or any others in the app, please email help@kroo.com rather than using the in-app chat.
We apologise for any inconvenience caused while we work to resolve this as soon as possible.
Thank you,
Team Kroo
